GDPR: what it is
This is the English acronym for General Data Protection Regulation (GDPR), which in Greek we can translate as “Γενικός Κανονισμός Προστασίας Προσωπικών Δεδομένων (ΓΚΠΔ)” In even more legal terms, it is EU Regulation 2016/279.
The purpose of the GDPR is to regulate the collection and processing of personal data, providing controls and obligations towards those who collect and process such personal information.
What data is covered by the GDPR
Any information relating to a natural person, whether private, professional or public. By way of example, we can therefore mention: First and last name, postal or e-mail address, date of birth, tax code, etc. Or even more “personal” information such as health-related information, which are considered “special categories” of personal data (or sensitive). Quoting the regulation itself, personal data is any information concerning a natural person who is identified or identifiable by means of data characteristic of “his physical, physiological, genetic, mental, economic, cultural or social identity”.
What “Processing personal data” means
Processing personal data does not necessarily mean exploiting or using it. It is very likely that personal data is collected without being used, but this does not preclude compliance with the requirements of the GDPR. Even a simple “form” collecting information such as e-mail or telephone number in order to contact a potential customer is to be considered processing of personal data. Therefore, the following are also to be considered processing: storage, organization, modification, extraction, consultation, deletion, etc.
What are the main roles defined by the GDPR?
There are two most important figures within the GDPR, the “Data Controller” and the “Data Processor”.
Data Controller
Data Controller: This is the person or entity who decides on the purposes and methods of processing personal data, and is therefore primarily responsible for compliance with the obligations laid down by national and international legislation. Among the many obligations of the Data Controller is that of implementing all appropriate measures to ensure the protection of the data collected. To give an example, Enartia’s clients for Hosting, Dedicated Server and Virtual Server services are usually Data Controllers given their role in managing the data contained on their servers and sites. The data controller may appoint, by contract or legally valid deed, one or more Data Processors.
Data Processor
Data Processor: This is the person or entity who processes the data on behalf of the Data Controller and who must provide them with the necessary guarantees to assist them in complying with the provisions regarding the processing of personal data. For example, with regard to Hosting, Dedicated Server and Virtual Server services, the customer uses Enartia as the Data Processor, since Enartia is a technology provider. The Data Processor has the obligation to comply with the instructions received from the Controller, to collaborate with the latter in order to allow it to fulfil its regulatory obligations, and in general, in turn, has the obligation to comply with the law and to guarantee, to the extent of its exclusive competence, the security of the personal data entrusted to it.
How we protect our customers:
Your right to be informed
We have updated our Privacy Notice, which now contains more information on how we process your personal data, how we store it and how we may process it in the provision of services, with specific guidance on data retention periods and on data transfers outside the EU (if any) that take place in the context of service provision.
Your right to access and correct your data
You will always be able to log in directly to your online control panel and access the “Account management, invoices and payments” section, where you can update your personal data at any time. You can also contact us to make changes to your personal data, update it or correct any inaccuracies.
Your security first
Your personal data is stored in our data centers, where we have strict building access controls, including biometric scanners. Physical access to the server is strictly limited to authorized on-site personnel, and virtual access is controlled through various authentication systems, including cryptographic keys.
Your data, always with you
Enartia, via its brands (Papaki & Top.Host) is the safest place to keep your data, and in fact more than 500,000 customers have placed their trust in us. However, Enartia respects and protects your right to change provider, and to take your personal data with you, one of the most important novelties of the new European regulation.